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Event & Travel Coordinator

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Key Responsibilities

All travel related to events - including research, obtaining quotes and managing group and individual travel flight arrangements.
Cost and prepare tender documents - including suggestions for destinations and inclusions.
Utilise the full facilities offered by our Event Management software. Manage group bookings and allotments.
Liaise and negotiate with suppliers and ensure a good relationship is developed.
Ensure all details of arrangements are confirmed - including transportation, accommodation, conferencing, dinners, tours, team-building and other events requirements.
Manage financials - including flight reconciliations of events and process refunds in a timely manner.
Collate and distribute registration information.
Attend client meetings, information evenings, events as required. Attend product training seminars when necessary to keep fully informed.
Prepare visa, health, insurance and other travel advice for clients.
Offer professional advice and suggestions to ensure customer's expectations are met and exceeded.
Make all reservations in accordance with the client company travel policy, ensuring that their guidelines are not breached.
Respond to all requests within CTM's guaranteed turnaround times.
Utilise the full facilities offered by CRS/GDS - Sabre, travel management system - Tramada and your emai
Utilise e-ticketing for domestic and international air tickets whenever possible. Ensure details/itinerary are provided to the client.
Ensure tickets, itineraries and documentation are always correct and delivered to the customer on time.