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Digital Product Manager - Sales or Services
Company
******
Email
******
Position
Full Time
Experience
3-5 Mid Level
Category
Marketing/Sales
Date Posted
Fri 18 May
Location
Melbourne, Victoria
Post ID
485440
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Key accountabilities will include:
Work with customer facing teams to identify and validate new digital product and optimisation opportunities to improve product performance for either Digital Sales or Service
Work with the Lead Digital Product Manager to establish a quarterly roadmap to deliver portfolio strategy, including establishing a backlog of Product development initiatives, aligned to product and broader ****** strategy and leveraging the contributions of people from across ******
Coordinate product launches with Marketing and other teams to maximise ATL and Digital media assets and channels, and overall customer experience
Work with the Lead Digital Product Owner to run PIRs where appropriate to leverage continuous learning and improvements
Track, measure and be accountable for achieving Product KPIs per agreed annual budget, including working with Analytics to proactively analyse and report on business performance and product issues
Be the voice of the customer and understand their needs by interacting with them via interviews, listening to calls and other feedback loops
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