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Applications and IT Support
Company
******
Email
******
Position
Full Time
Experience
3-5 Mid Level
Category
Administrative
Date Posted
Fri 18 May
Location
Sydney, New South Wales
Post ID
485335
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Main Responsibilities
Reporting to the Online Manager, and in collaboration with company services partners, the Applications and IT Support Officer will provide outstanding level 1 and/or 2 applications and IT support to all the company users of our IT systems including:
All day-to-day IT operations and IT Projects to support the rapid growth of our business
Provide support to our in-house point of sale software to staff members
Update websites, Intranet and internal applications using CMS
Document applications errors, bugs and improvements for developers
Test any new and existing functionality of the applications
Manage domain and security certificates
Develop and implement a disaster recovery plan
Create and maintain documentation around IT infrastructure and processes
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